Thorax Centrum Twente: a website with heart for the patient - Healthcare case study door Score Agency
Healthcare

Thorax Centrum Twente: a website with heart for the patient

Thorax Centrum Twente (MST)

Duration

8 weeks

Team

3 specialists

Sector

Healthcare

Context

Thorax Centrum Twente in Enschede is one of the top 5 thoracic centres of the Netherlands: cardiology and cardiothoracic surgery under one roof at Medisch Spectrum Twente. For patients who hear that something is wrong with their heart, good information is not a luxury but part of care. We designed and built the website that delivers exactly that: warm, understandable and medically sound, with the specialists front and centre and every condition, examination and treatment explained and findable.

Complex care, and a patient simply looking for answers

Cardiac care is complex: five specialisations, dozens of conditions, examinations and treatments, and a team of specialists that continuously develops and publishes. For an anxious patient all that richness has to feel simple: what do I have, what awaits me, and who will help me? The site had to combine medical depth with human accessibility, and be kept up to date by the centre itself.

Specific challenges

  • 1
    Five specialisations and dozens of conditions made accessible for laypeople
  • 2
    Making specialists personally approachable, cardiac care is about trust
  • 3
    Current waiting times and practical information instantly findable
  • 4
    A dedicated place for science and research next to patient information
  • 5
    Fully manageable by the centre itself
Medically sound, humanly designed

We built a content platform around the patient's question. Conditions, examinations and treatments are organised as an understandable library with clear iconography in the centre's red identity. The team of specialists introduces itself with photos and profiles, and a video header takes visitors into the centre. The editorial team manages everything themselves: from waiting times to scientific publications.

Conditions, examinations and treatments explained clearly and logically findable.

The full team with profiles, because cardiac care is built on trust.

A video header and imagery from the real centre, no stock photography.

Current waiting times and contact information within direct reach.

The centre's editors keep all content up to date themselves.

The new site in pictures

The homepage: video header, the team and the information library in the centre's own identity
The homepage: video header, the team and the information library in the centre's own identity
Fully responsive for patients on the go
Fully responsive for patients on the go
Results
Top 5
Thoracic centre of the Netherlands
A site that lives up to that position
5
Specialisations
From heart failure to electrophysiology
100%
Self-managed
Editors manage all content themselves
1 platform
Patients and science
Patient info and research under one roof

Technology & Approach

Web development CMS Tailwind CSS Video

Previous case

Kaweco Dealer Portal: one B2B environment for the entire dealer network

Next case

FitView – complete PMO platform for health and wellbeing

Related cases

Gastvrij MST: 700 iPads at the hospital bedside, the standard for ten years - Healthcare
Healthcare

Medisch Spectrum Twente

Gastvrij MST: 700 iPads at the hospital bedside, the standard for ten years

When the new Medisch Spectrum Twente hospital opened in 2016, every bed got something no Dutch hospital had at that scale: its own iPad running Gastvrij MST, the patient platform we designed and built. Patients watch TV, order food and drinks, browse the web and see their treatment information, their caregivers and even their expected discharge date in a personal dashboard. The launch with 700 iPads made national news, and the platform set the standard for hospitality technology in European hospitals. Ten years on it still runs every single day, including the Apple TV app we built for the televisions.

View case
Intechniek – AI portal that automatically turns candidates into profiles - Recruitment, AI & Arbeidsmarkt
Recruitment, AI & Arbeidsmarkt

Intechniek

Intechniek – AI portal that automatically turns candidates into profiles

Intechniek wanted to work faster and more consistently in a tight labor market. Recruiters and account managers received large volumes of candidate information through CVs, intake forms, notes and separate documents. That information had to be read manually, interpreted and rewritten into usable candidate profiles. This took a lot of time and created differences in quality, structure and completeness. Together with Intechniek, Score Agency developed an AI portal that automates a large part of this process. Using local AI, candidate data, CVs and additional input are processed safely within a controlled environment. The platform automatically turns unstructured information into clear, consistent and ready-to-use profiles. This allows Intechniek to move faster toward both clients and candidates. Recruiters save time for personal contact and assessment, while the organization benefits from more structure, better searchability and a scalable process. The result is less manual work, more speed and a stronger foundation for modern recruitment.

View case
JDE app development and management - Enterprise
Enterprise

JDE Peet's

JDE app development and management

JDE needed a reliable mobile solution with ongoing development and management. Score Agency delivered the app and provided a stable foundation for continuous improvements, maintenance and feature expansion.

View case

Facing a similar challenge?

We'd love to discuss how we can make your project a success.